Privacy Policy

Max Multisoft ("Company," "we," "our," or "us") is committed to protecting the privacy of our customers, users, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software applications, mobile applications, websites, and related services.

Company Details

• Company Name: Max Multisoft
• Email: info@maxmultisoft.com
• Phone: +91 8707495687
• Address: Paharia Rd, near Union Bank of India, Pandeypur, Varanasi, Uttar Pradesh 221002, India

1. Scope

This Privacy Policy applies to all products and services developed, owned, or operated by Max Multisoft, including but not limited to:

• Smart Stack Billing Software
• Education Management Software
• Customer Relationship Management (CRM) Software
• Human Resource Management System (HRMS)
• Hotel Management Software
• Astrology Management Software
• Custom software, mobile applications, cloud platforms, and web-based solutions

2. Information We Collect

We may collect the following categories of information:

• Personal information (name, email address, phone number, postal address)
• Business information (company name, GST details, billing information)
• Account credentials (username, password)
• Transaction and payment details
• Device and technical information (IP address, browser type, operating system, device identifiers)
• Usage data and analytics
• Customer support communications
• Any information uploaded or entered into our software by authorized users

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our products and services
• Process transactions and manage subscriptions
• Improve functionality, security, and user experience
• Offer customer support and technical assistance
• Send service-related communications and updates
• Comply with legal obligations
• Detect, prevent, and address fraud, abuse, or security issues
• Develop new products, features, and services

4. Data Sharing and Disclosure

We do not sell personal information. We may share information with:

• Authorized employees and service providers
• Payment gateways and financial institutions
• Cloud hosting and infrastructure providers
• Analytics and support service providers
• Legal authorities when required by law
• Business partners or successors in connection with a merger, acquisition, or asset sale

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Restrict or object to processing
• Withdraw consent where applicable
• Request data portability

To exercise these rights, contact us at info@maxmultisoft.com.

8. Third-Party Services

Our products may integrate with or link to third-party services. We are not responsible for the privacy practices of third-party providers. Users should review their respective privacy policies.

9. Children's Privacy

Our services are not intended for children under 13 years of age unless specifically designed for educational institutions under adult supervision. We do not knowingly collect personal information directly from children without appropriate consent.

10. International Data Transfers

Your information may be processed and stored in locations outside your state or country where data protection laws may differ.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website and applications with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Max Multisoft
Paharia Rd, near Union Bank of India, Pandeypur
Varanasi, Uttar Pradesh 221002, India
Email: info@maxmultisoft.com
Phone: +91 8707495687